Skip to main content

Stop Agent

You may want to stop the Agent on a server for any reason, such as troubleshooting.

To stop the Agent on a server:

Step 1 – Click Agents in the left pane to launch the Agents interface.

Enter Credentials window

Step 2 – Right-click a server/Agent and select Stop Agent on the menu.

Step 3 – On the Enter Credentials window, enter a username and password with sufficient rights to connect to the target machine and query information about shares. A local Administrator account on the target machine should have access to the system shares. Click OK after entering the credentials.

note

The wizard doesn't block access to the Administration Console and can be minimized while actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing blue link displays on the upper right corner of the interface with the action name displayed. Click the action link to bring the wizard back into focus.

Step 4 – On the Stop Agent window, the system stops the Agent. One of two status messages displays:

  • Failed – Read the failure messages and close the window. Fix any error messages before the next attempt.
  • Completed – Indicates that the task completes

Step 5 – When you successfully complete the task, click Finish to close the window.

The Agent's status appears as Stopped.