Start Agent
If the Agent has stopped on a server, it no longer monitors and captures events. You must restart it on the server so it monitors and captures events again.
To start a stopped Agent on a server:
Step 1 – Click Agents in the left pane to launch the Agents interface.
Step 2 – Right-click a server/Agent and select Start Agent on the menu.
Step 3 – On the Enter Credentials window, enter a username and password with sufficient rights to connect to the target machine and query information about shares. A local Administrator account on the target machine should have access to the system shares. Click OK after entering the credentials.
The wizard doesn't block access to the Administration Console and can be minimized while actions are in progress. If this wizard is hidden by clicking outside of the dialog box, a flashing blue link displays on the upper right corner of the interface with the action name displayed. Click the action link to bring the wizard back into focus.
Step 4 – On the Start Agent window, the system starts the Agent. One of two status messages displays:
- Failed – Read the failure messages and close the window. Fix any error messages before the next attempt.
- Completed – Indicates that the task completes
Step 5 – When you successfully complete the task, click Finish to close the window.
The Agent is now started on the server.