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Lock Session

You can lock out the user if suspicious or unauthorized activity is observed, either from the Active Dashboard, or the Live Session Viewer Window.

To lock a session.

Step 1 – Navigate to either the Active dashboard or the Live Session Viewer.

  • From the Active Dashboard, select the session and click Lock Activity.

  • OR -

  • From the Live Session Viewer, click the lock icon.

Lock User Session

Step 2 – In the Lock Session window, enter the following information:

  • Lock Title – The title of the message displayed to the session user
  • Lock Message – The message displayed to the session user
  • Prevent User From:
  • Opening New Activities on this Resource – Prevent user from opening new activity to this resource while locked.
  • Any Further Activity on this Resource – Lock all sessions and prevent the user from any further activity while locked. The Users & Groups Details page for the user indicates that the account is locked.

Step 3 – Click Okay to confirm.

The session is locked and the Lock Session message appears to the session user within their RDP or SSH clients. To unlock an active session, either:

  • From the Active Dashboard, select the session and click Unlock Activity.

  • OR -

  • From the Live Session Viewer, click the Unlock icon.

To unlock an account, see the User, Group, & Application Details Page topic for additional information.