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Upgrade / Downgrade License

Your current license type is listed on the Status Report:

From the Netwrix Dashboard:

Click Configuration and Stats in the Resources section, or open Settings > Configuration and Stats.

Upgrade or Downgrade a License

  1. Send a request for an upgrade or downgrade to Netwrix support: sp.support@netwrix.com
    When you contact support, you must provide your Instance ID (Setup > Company Settings > Company Information)
    A representative will contact you and provide an authorization token.

  2. Open Netwrix Dashboard > Settings > Upgrade/Downgrade Package

  3. Copy and paste the Authorization Token

  4. Click Accept

    input_auth_token

  5. Open Netwrix Dashboard > Scanner > Manual Scanners

  6. Click Name to select all.

  7. Click Run Scanner to make sure that everything is updated and documented in your account after the license change.