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Approving a Change Request

Approvers are populated from the Change/Approval Policy for the Change Request. Approval notifications are sent when the Change Request owner advances the status to Pending Approval.

  1. Approvers receive an email with a link to the Change Request.

  2. When the Change Request opens, Approve and Reject buttons are available at the top of the form:

    • If an approver rejects the Change Request, the status is changed to Rejected. You can return the Change Request to In Progress, edit it, and re-submit it for approval if there are errors or omissions.

  3. Change Request owner Completes and Validates the Change Request.

Once the Change Request is approved, you cannot change the customizations associated with it or make any other modifications to the record.

You can add the Netwrix CR Approval Override Permission Set to specific users. Users with this Permission Set can approve a Change Request independently of the governing policy.

note

The default approve permission is no longer included with the System Administrator role. If you have a System Administrator or other users you want to be able to approve, assign the Netwrix CR Approval Override Permission Set.