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Creating an Approved Change Request to Clear a Violation

Assign a Non-Compliant Role to an Employee​

Make sure the SoD Rule that it will violate is Non-Blocking. This way the employee record can be saved even if it is a non-compliant role.

To assign a non-compliant role to an employee:

  1. Open Lists > Employees > Employees
  2. Click Edit for the affected employee.
  3. Assign the non-compliant role.
  4. Click Save.

This creates a SoD Violation Log.

Create an Approved Change Request - New Method​

To create an approved change request:

  1. Open SoD > SoD Change Management > New SoD Approval

  2. Enter information in the following fields:

    • Name: Enter a name for the request.
    • Priority Level: Select the priority level for the request. Select New to add a custom level.
    • Reason for Role or Permission Change: Enter the information supporting the approval request.
    • Select one or more of the Affected Employee(s), Affected Rule(s) and Affected User Role(s).

  3. Click In Progress in the status bar to indicate you are working on the request.

  4. Save the Change Request.

  5. The Approval section is now available. Click Edit to add Additional Approvers or Approver Notes. Click Save if you make changes. Refer to Create a Change Request for more details about the status bar.

The violation clears in the employee record after the approved Change Request is saved.

Create an Approved Change Request - Old Method​

To create an approved change request:

  1. Open Strongpoint > Change Management Tools > Change Request > New

  2. Add the following required fields for pre-approval:

    • Name: Enter a name for the request.
    • Change Type: SoD Approval
    • Completion Status: In Progress
    • Change Overview: Enter a description for the change
    • Customization: Select the non-compliant role you want to assign to an employee.
    • Approval Status: Approved

  3. Under the SoD tab:

    • Select the Affected Employee
    • Set the Completion Status to NOT Completed

  4. Click Save.

The violation clears in the employee record after the approved Change Request is saved.