Integration API

The Integration API enables external access to Customization and Change Request objects. Third party application are able to integrate via these APIs.

• Customizations

• Change Requests can be created, updated, retrieved and deleted.

• ERD and Impact Analysis tools are available.

• Customizations API can be retrieved from your NetSuite account and can be added and removed from your Change Requests. Here is the Customization API command:

  • Get Customizations: Returns customizations based on your filters.

• Change Request API can be created, updated, retrieved and deleted. The ERD and Impact Analysis tools are available. Here are the Change Request API commands:

  • Get Change Request: Returns the change request associated with an External ID.
  • Add/Update Customizations in a Change Request: adds/updates customization and/or proposed customizations.
  • Delete Customizations in a Change Request: removes customizations and/or proposed customizations.
  • Get ERD: returns ERD URL links for each customization.
  • Get Impact Analysis: returns the impact analysis data for each customization. Customizations are categorized as Safe to Modify, Not Safe to Modify, and Inactive.
  • Push Change Request: pushes the external ticket details and creates an equivalent change request.

Postman Links

Both the Customizations and Change Requests API documentation are published in Postman. You can try out the API commands in the Postman interface.

• Customizations API
• Change Requests API