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Impossible to Export a Report

Symptoms​

  • In Netwrix Auditor v10.5, the Export icon is active, but Netwrix Auditor does not export the report when you click and select the report format (Word, Excel, PDF, PowerPoint, TIFF file, MHTML).
  • In Netwrix Auditor v10.6 and v10.7, the Export icon is missing.

Cause​

Internet Explorer is not installed on the affected server.

Resolutions​

NOTE: In Netwrix Auditor v10.8, you are able to export reports without Internet Explorer installed.

Refer to the following options to save the report:

  • Verify that another browser is installed on your server.

  • Export the report via Report Manager.

    IMPORTANT: A non-gMSA account with the Content Manager role is required to access SSRS. Refer to the following article for additional information: https://docs.netwrix.com/docs/auditor/10_8/requirements/overview

    1. In Netwrix Auditor, navigate to Settings > Audit Database.
    2. Click the Report Manager URL, locate the required report, and export it.

  • Export the PDF version using the Print feature.

    1. In Netwrix Auditor, navigate to the Reports menu and run a report.
    2. Click the Print icon, select the appropriate format, and click Print.
      Print dialog or options
    3. Proceed with the further steps to save the report.