Create a Microsoft Entra ID Mailbox

You can create a mailbox using Directory Manager portal when a messaging provider has been configured for the identity store.

A mailbox is a user with a mailbox, such as an Exchange mailbox.

NOTE: Pages and fields on the Create Mailbox wizard may vary from those discussed here, since the administrator can customize the wizard by adding or removing pages and fields.

Create a mailbox in an Microsoft Entra ID

Follow the steps to create a mailbox object in an Microsoft Entra ID identity store.

Step 1 – In the Directory Manager portal, click the Create New button and select Mailbox.

The Create Mailbox wizard opens to the Account page.

Step 2 – On the Account page, specify basic account info, such as the object's first name, last name, login ID and the UPN suffix.

Step 3 – On the Password page, provide a password for the mailbox account and set other password-specific options.

Step 4 – On the Exchange page, set the alias and Office 365 subscriptions for the mailbox.

Step 5 – On the Summary page, review the settings and then click Finish to complete the wizard.

NOTE: If the Directory Manager administrator has specified the mailbox creation action for review, your changes will not take effect until verified by an approver. See the Requests topic for additional information.