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Manage the Local Question Pool

When you create a new identity store, four questions from the global question pool are added to the identity store’s local pool by default. A local pool is maintained individually by each identity store. You can modify a local pool by (a) adding questions from the global question pool, (b) adding questions of your choice (questions that are not in the global pool), and (c) by removing questions from it.

To enroll using security questions, identity store users must select a certain number of questions from the local pool and provide answers.

What do you want to do?

  • Add a Question to the Local Pool from the Global Pool
  • Add a Question of your Choice to the Local Pool
  • Remove a Question from the Local Pool

Add a Question to the Local Pool from the Global Pool​

  1. In Admin Center, click Identity Stores in the left pane.
  2. On the Identity Stores page, click the ellipsis button for an identity store and select Edit.
  3. Click Configurations under Settings in the left pane. Then click Security Questions.
  4. On the Security Questions page, click in the box at the top and select a security question from the list of global security questions. You can also type a search string to filter the questions containing the string. After selecting a question, click Add. The question is added to the Questions list.
  5. Click Save.

Add a Question of your Choice to the Local Pool​

  1. In Admin Center, click Identity Stores in the left pane.
  2. On the Identity Stores page, click the ellipsis button for an identity store and select Edit.
  3. Click Configurations under Settings in the left pane. Then click Security Questions.
  4. On the Security Questions page, click in the box at the top and type a security question. Then click Add. The question is added to the Questions list.
  5. Click Save.

Remove a Question from the Local Pool​

  1. In Admin Center, click Identity Stores in the left pane.
  2. On the Identity Stores page, click the ellipsis button for an identity store and select Edit.
  3. Click Configurations under Settings in the left pane. Then click Security Questions.
  4. On the Security Questions page, click Remove for a security question to remove it from the local pool. To remove all questions, click Remove All.
  5. Click Save.
    Deleting a question does not impact the users currently enrolled with the question.

See Also