Authenticate your Identity Store Account

To authenticate your identity store account in Directory Manager for multifactor authentication or Second Factor Authentication, you must use one or more authentication types that you enrolled your account with.

Authenticate your identity store account

1. When you launch Admin Center or the Directory Manager portal, the GroupID Authenticate page is displayed.

2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.

   • Authenticate using Security Questions

     1. Select the Security Questions check box and click Continue.
     2. Provide answers to the security questions you enrolled your account with.
     3. Click Verify and Continue.

   • Authenticate using SMS

     To authenticate using mobile, you have to enter the last 4 digits of the mobile number you provided during enrollment. Directory Manager sends a confirmation code to this number; you have to enter the code in Directory Manager for authentication.

     1. Select the Mobile Verification check box and click Continue.
     2. Type the last four digits of your mobile number and click Send Code.
     3. When the verification code is successfully sent to the provided mobile number, a box appears on the page. Type the 5 digit access code you received on your phone by SMS.
     4. Click Verify and Continue.

     If you do not receive the code, recheck your mobile number and click Send Again.

   • Authenticate using Email

     To authenticate using Email, you have to complete the email address you provided during enrollment. Directory Manager then sends a confirmation code to this email address; you have to enter the code in Directory Manager for authentication.

     1. Select the Email Verification check box and click Continue.
     2. Complete your email address and click Send Code.
     3. When the verification code is successfully sent to the provided email address, a box appears on the page. Type the 5 digit access code received on your email address.
     4. Click Verify and Continue.

     If you do not receive the code, recheck your email address and click Send Again.

   • Authenticator using Authenticator

     1. Select the Authenticator check box and click Continue.
     2. Launch the Google Authenticator or Microsoft Authenticator app on your smartphone. The app generates a verification code and displays it on your phone’s screen.
     3. Enter the code in the Security code box.
     4. Click Verify and Continue.

     Authenticator apps generate a new code every 30 seconds, with each code expiring after 30 seconds.

   • Authenticate using YubiKey

     1. Insert the YubiKey device in the USB slot of your computer.
     2. Select the YubiKey check box and click Continue.
     3. On the next page, click your YubiKey device name.
        Directory Manager directs you to tap on the physical device.
     4. On tapping, you are authenticated in Directory Manager.

   • Authenticate using Windows Hello

     1. Select the Windows Hello check box and click Continue.
     2. On the next page, click Authenticate and Continue.
     3. Provide the biometric information you enrolled your account with, or with the PIN given in the Windows Hello sign-in options.