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Enroll Your Identity Store Account

With second factor authentication enabled for a user role in an identity store, unenrolled users must enroll their identity store accounts before they can connect the portal to that identity store and log in.

Enrolling an identity store account means that a user must register this account in GroupID using an Authentication Type.

Once a user has enrolled his or her account, he or she must authenticate with the same authentication types whenever he or she has to log into the GroupID portal using that account.

What do you want to do?

  • Enroll your identity store account

Enroll your identity store account​

  1. On the login page of the portal, select an identity store and then provide your user name and password to connect the portal to it and click Sign In.

    OR

    Scan the QR code if the OR code is enabled in GroupID Admin Center.

  2. Click the profile icon on the top right corner and select Enroll your account.

  3. The authentication type(s) available for enrollment are listed as tabs on Your Enrollments page. Select an authentication type to enroll your account with.

    • Enroll your account using Security Questions

      1. On the Your Enrollments page, click the Security Questions tab.
      2. From a Question X list, select a security question of your choice (X represents the question number).
      3. In the Answer box, type an answer for the selected question.
        If the answer meets the requirements, such as length-related checks, a tick mark is displayed for it.
      4. Repeat steps 2 and 3 to select another security question and provide an answer.
      5. Click Enroll Account.

    • Enroll your account using SMS

      1. On the Your Enrollments page, click the Mobile tab.
      2. Select your country and then type your mobile number in the box.
      3. Click Send Code.
      4. When the code is successfully sent to your provided mobile number, a box is displayed; enter the received code in it.
      5. Click Enroll Account.

      If you do not receive the code, recheck your mobile number and click Send code again.

    • Enroll your account using Email

      1. On the Your Enrollments page, click the Email tab.
      2. Type your email address in the box and click Send Verification Code.
      3. When the code is successfully sent to your provided email address, a box is displayed; enter the received code in it.
      4. Click Enroll Account.

      If you do not receive the code, recheck your email address and click Send code again.

    • Enroll your account using Authenticator

      1. On the Your Enrollments page, click the Authenticator tab.

      2. Scan the QR code with the authenticator app installed on your phone.

        The app generates a verification code and displays it on your phone's screen.

      3. Enter this code in the box and click Enroll Account.

      The authenticator app generates a new code every 30 seconds, with each code expiring after 30 seconds.

    • Enroll your account using YubiKey

      1. Insert the YubiKey device in the USB slot of your computer.
      2. On the Your Enrollments page, click the YubiKey tab.
      3. Enter a name for your YubiKey device and click Enroll Account.
      4. The portal directs you to tap on the device. This enrolls your account on the portal.

    • Enroll your account using Windows Hello

      1. On the Your Enrollments page, click the Windows Hello tab.
      2. Enter a name for your authentication device and click Start Registration.

See Also