All Requests
Use All Requests node to view workflow requests generated by enterprise users. The view displays pending requests only.
You can click a column header to sort the requests by that attribute. For each request, you can view the description, approver(s), requester name, the target to change, status, date the request was made on, and the reason why that request was denied. Expand a request to view more details, such as the field changed along with its old and new value.
What do you want to do?
Approve a request
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On the left navigation bar, click Requests. Then click the All Requests tab to view the workflow requests that are pending for approval.
You can expand a request to view its details.
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Select a request and click Approve Requests to approve it.
GroupID will process the request and execute the changes.
Deny a request
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On the left navigation bar, click Requests. Then click the All Requests tab to view the workflow requests that are pending for approval.
You can expand a request to view its details.
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Select the request you want to deny, type the reason for denial and click Deny Request.
GroupID will not perform any action and no changes will be made.
ReRoute a request
To reroute a request to a different approver, follow these steps:
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On the left navigation bar, click Requests. Then click the All Requests tab to view the workflow requests that are pending for approval.
You can expand a request to view its details.
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Select the request you want to reroute, click ReRoute.
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On the Reroute Workflow Request wizard, select one of the following:
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Manager of User
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Manager and Additional Manager of User
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Other
Search the any user and select them from the search list.
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Click Reroute to close the wizard.
Filter requests
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On the Requests page, use the following areas to specify a criterion for filtering the requests' list.
- Requesters
- Approvers
- Date
- Actual Approver / Denier
- Target Object
- Request Status
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From Requesters list, select an option:
- All: view requests requested by all the users.
- Custom: view requests requested by specific users mentioned in Custom Requesters box.
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From Approvers list, select an option:
- All: view requests approved by all the users.
- Custom: view requests approved by specific users mentioned in Custom Approvers box.
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Use the Date list to specify the duration you want to view the requests for.
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All
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Today
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Yesterday
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Last 7 Days
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Last 30 Days
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Last 90 Days
Requests that are initiated in the given period will be displayed.
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From Actual Approver/Denier list, select an option:
- All: view requests approved/denied by all the users.
- Custom: view requests approved/denied by specific users mentioned in Custom Actual Approvers/Deniers box.
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From Target Object list, select an option:
- All: view requests related to all types of objects.
- Custom: view requests related to specific objects mentioned in Custom Target Object box.
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From the Request status list, select an option:
- Pending: view requests that are pending for you to approve or deny.
- Approved: view requests that you have approved.
- Denied: view requests that you have denied.
- All: view all pending, approved, and denied requests.
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To add more filters, click Add Filter.
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From the Select a filter list, select any of the following to search relevant requests:
- Description
- Workflow Event
- Workflow Type
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Two more boxes get displayed next to Select a filter box upon selecting a filter.
- Select an Operator: select the operator from that is relevant to your filter.
- Select a Value: Specify the value for the selected operator in the first box.
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Click Apply.
Workflow requests matching the specified criteria are displayed.
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Click Reset Filter to remove the filters that you have added.
All the workflow request will be displayed below.
See Also