📄️ Cannot Connect to Identity Store
This article addresses the error "Cannot connect to identity store" when using Group Managed Service Accounts (gMSA) in Directory Manager, detailing the symptoms, causes, and resolutions.
📄️ Entra ID Replication Issue
This article addresses the issue of Entra ID replication running from scratch due to domain case sensitivity, detailing symptoms, causes, and resolutions.
📄️ Group Classification
This article explains how Netwrix Directory Manager classifies groups into unmanaged and managed categories, detailing their features and security types.
📄️ PhoneID Authentication Option Discontinued
Imanami PhoneID service is deprecated as of January 31, 2025. This article explains the impact on Netwrix Directory Manager, recommended replacement options using FIDO2/WebAuthn passkeys, and step-by-step enrollment guidance (including YubiKey support).
📄️ Search History by Specific User Through Password C
Explains how to resolve an issue where searching the History for a specific user in the Netwrix Password Reset Helpdesk Portal returns no results.
📄️ Unable to Sort Groups by DisplayName
When you sort the My Groups listing by Display Name in Netwrix Directory Manager 11, groups that lack the Display Name attribute can prevent correct alphabetical sorting. This article explains the causes and steps to populate Display Name so the portal sorts correctly.