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Manage the Global Question Pool

GroupID provides a list of predefined security questions for enrollment and authentication. You can update this list by adding or removing questions.

When an identity store is created, four questions from this global pool are automatically added to the identity store's local question pool. This pool is not shared with other identity stores.

What do you want to do?

Add a Question to the Question Pool​

  1. In Admin Center, click Settings at the bottom of the left navigation pane.
  2. On the GroupID Settings page, click the Question Pool tab.
  3. To add a question, click Add New Question.
  4. On the Add New Question dialog box, type a security question in the Question box and click Add Question."The new question is displayed on the Question Pool tab. Questions are sorted in alphabetical order.

Search a question in the list:

To search for a security question in the list, enter a search string in the search box and press Enter. Questions that contain the string will be filtered.

Remove a Question from the Question Pool​

  1. In Admin Center, click Settings at the bottom of the left navigation pane.
  2. On the GroupID Settings page, click the Question Pool tab.
  3. On the Question Pool tab, click Delete for a question to delete it.
  4. Click Delete on the Delete Question dialog box.
    Deleting a question does not impact the users currently enrolled with the question.

See Also