Getting Started

After you install Netwrix Change Tracker and log in for the first time (see Two Factor Authentication), you can start using it. Change Tracker can collect data for the reports with or without agents. By default, Change Tracker installs an agent on the machine, so you can check the data collection and reports using that agent. Alternatively, you can collect data from other devices in your network. In both cases, your starting point is the Device Tab.

After establishing data collection, use the Reports tab to view reports on your device's configuration.

Next, use the Planned Changes Tab to manage change events and filter any changes that you consider noise.

To add another user, manage licenses, set the planned change intervals, and otherwise configure Change Tracker, review the Settings Tab.

Two Factor Authentication

Sign in as the root admin account and follow the instructions to register Change Tracker with an authenticator app on your mobile device.

After registering Change Tracker with your authenticator app, use it to provide a One-Time Passcode (OTP) to complete the 2FA registration.

You must now provide a One-Time Passcode (OTP) during the sign-in process.

Netwrix highly recommends 2FA, but you can disable it. Clearing the 2FA login checkbox for a user account on the User Admin page disables 2FA for that user. If you don't provide a One-Time Passcode (OTP) during the sign-in process, Change Tracker may require one when you attempt certain actions for the first time during a session.

If the root admin user can't use an authenticator app for 2FA on the first login, set the following configuration settings in C:\inetpub\wwwroot\Change Tracker Generation 7 (NetCore) Hub\Configs\appsettings.json:

security > auth > twoFactor > "registerAdmin": "false"
security > auth > twoFactor > "fallbackEnabled": "true"

These settings appear in the security section of the configuration file:

"security": {
    "xsrf": {
        "headersenabled": "true"
    },
    "auth": {
        "lockoutenabled": "false",
        "lockoutmaxloginattempts": "3",
        "lockoutdurationminutes": "0",
        "ipblockingmaxloginattempts": "3",
        "ipblockingwindowminutes": "10",
        "ipblockingdurationminutes": "10",
        "postonly": "false",
        "ssoenabled": "false",
        "ssoheader": "",
        "hidelogin": "false",
        "twoFactor": {
            "registerAdmin": "false",
            "fallbackEnabled": "true"
        }
    }
}

note

Change only the twoFactor values. The surrounding settings provide context.

Change Tracker may require a One-Time Passcode (OTP) when you attempt certain actions for the first time during a session. Without 2FA or an authenticator app, Change Tracker writes this OTP to the application log file (C:\inetpub\wwwroot\Change Tracker Generation 7 (NetCore) Hub\logs\hubservice-log.txt), which only local admins can access.

Two Factor Authentication​

Two Factor Authentication