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Planning and Preparation

Before you start using Netwrix Account Lockout Examiner, check the prerequisites and set up your environment, as described in this section.

System requirements

Make sure that the machine where you plan install the solution meets the system requirements listed below.

Hardware:

SpecificationRequirement
CPUmin 1.5 GHz
Memory1 GB RAM
Disk space20 MB

Software:

SpecificationRequirement
OSBoth 32-bit and 64-bit of the following operating systems are supported: - Windows Server 2019 - Windows Server 2016 - Windows Server 2012 R2 - Windows Server 2012 - Windows 10 - Windows 8.1

Accounts and rights

  1. The computer where Account Lockout Examiner will run must be a member of the domain where lockouts happen.
  2. The account used to run the application must be a member of the following groups:
    1. Domain Admins group (to retrieve the necessary data from domain controllers.)
    2. Local Administrators group on the workstation where lockouts happen (to access the Security event log.)

In the environments with root/child domains, the account used to run Account Lockout Examiner should be a member of the local Administrators group on the workstations in both root and child domains.

Licensing

Account Lockout Examiner is shipped with a free pre-configured license that will be valid until a newer version becomes available. You will be notified on the new version release by the corresponding message displayed in the product. Then you will need to download that new version.

Target infrastructure

For the solution to connect to and retrieve the necessary information from the Windows machines that may become the potential lockout reasons, your infrastructure should meet the requirements listed below.

Target systems and platforms

The following Windows machines are supported as examination targets:

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows 10
  • Windows 8.1

The solution can work with the following Exchange Server versions to retrieve information needed for lockout reason detection:

  • Exchange Server 2019
  • Exchange Server 2016
  • Exchange Server 2013

Inbound firewall rules

Make sure the following Inbound firewall rules are enabled on the Domain Controllers and domain computers:

  • File and Printer Sharing (Echo Request - ICMPv4-In)
  • Remote Event Log Management (RPC)
  • Remote Service Management (NP-In)
  • Remote Scheduled Tasks Management (RPC)
  • Remote Volume Management (RPC -EPMAP)
  • Windows Management Instrumentation (WMI-In)

Ports

The following TCP ports should be open on the Domain Controllers and domain computers:

  • Port 135 — for communication using RPC
  • Dynamic ports 1024-65535 — for internal communication

Security researches revealed that NTLM and NTLMv2 authentication is vulnerable to a variety of malicious attacks, including SMB replay, man-in-the-middle attacks, and brute force attacks.

To make Windows operating system use more secure protocols (e.g. Kerberos version 5), the outgoing NTLM authentication traffic should be disabled for the machine where Netwrix Account Lockout Examiner will run. (See also this Microsoft article.)

For that, you need to set the Network Security: Restrict NTLM: Outgoing NTLM traffic to remote servers policy setting to Deny All. This can be done locally on the machine hosting Netwrix Account Lockout Examiner, or via Group Policy.

To disable outgoing NTLM authentication traffic locally:

  1. Run secpol.msc.
  2. Browse to Security Settings\Local Policies\Security Options.
  3. Set the Network Security: Restrict NTLM: Outgoing NTLM traffic to remote servers setting to Deny All.

To disable outgoing NTLM authentication traffic via Group Policy:

  1. Open gpmc.msc.

  2. Find the Group Policy Object (GPO) that is applied to the machine where Netwrix Account Lockout Examiner runs.

  3. Edit this GPO. Browse to Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options.

  4. Set the Network Security: Restrict NTLM: Outgoing NTLM traffic to remote servers setting to Deny All.

  5. On the machine hosting Netwrix Account Lockout Examiner run the following command via the command prompt:

    gpupdate /force

Required audit settings

You can configure either Advanced audit policies or Basic audit policies for the target machines. See Scenario A or Scenario B, respectively.

Scenario A: Advanced audit policies

Enable the following Advanced audit policies for the target machines:

Audit entryEvent IDSuccess/Failure
Account Logon
Audit Credential Validation4776Failure
Audit Kerberos Authentication Service4771Failure
Audit Other Account Logon Events4776Failure
Account Management
Audit User Account Management4740Success
Logon/Logoff
Audit Logon4625Failure
Audit Account Lockout4625Failure

Scenario B: Basic audit policies

Enable the following basic audit policies for the target machines:

Audit entryEvent IDSuccess/Failure
Audit logon events4625Failure
Audit account logon events4776, 4771Failure
Audit account management4740Success