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Change Log Level

The AccessInformationCenter.Service.exe.Config file is located in the Logs folder of the Access Reviews installation directory:

...\Netwrix\Access Reviews

  1. Open the AccessInformationCenter.Service.exe.Config file in a text editor, e.g. Notepad.

AccessInformationCenter.Service.exe.Config file in Notepad

  1. The level value is set in the LogLevel parameter, where "2" is the default level. As the logging level increases from 0 to 3, the types of information and level of detail included within the log file also increase. Change to the log level:

  • Error level is when value="0"

  • Warning level is when value="1"

  • Info level is when value="2"

  • Debug level is when value="3"

    • Debug logging can be enabled from the Diagnostics page of the Configuration interface
  1. Save and close the AccessInformationCenter.Service.exe.Config file.

Once troubleshooting has finished, it is recommended to return the log level to the default level, Info = 2, to prevent the log file from growing too large.