Install Add-On

After downloading the add-on package from Netwrix add-on store, copy it to the a computer where the Auditor Server resides. Unpack the ZIP archive to a folder of your choice; by default, it will be unpacked to the Netwrix_Auditor_Add-on_for_ITSM folder.

The main component of the add- on is implemented as a service named Netwrix Auditor ITSM Integration Service. This service will run on the computer where the Auditor Server works, and will use the default Integration API port 9699. Unless specified, the service will run under the LocalSystem account.

To use the add-on, you should check the prerequisites and specify configuration settings, as described in the next sections. After that, run the installer that will apply settings and start the service. See the Deploy the Service topic for additional information.