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File Servers and Antivirus

File Servers and Antivirus​

It is strongly recommended that you add the following executables to the list of exclusions for your antivirus:

  • C:\Windows\SysWOW64\NwxExeSvc\NwxExeSvc.exe
  • C:\Windows\SysWOW64\NwxExeSvc\NwxEventCollectorAgent.exe
  • C:\Windows\SysWOW64\NwxExeSvc\NwxFsAgent.exe
  • C:\Windows\SysWOW64\NwxExeSvc\NwxSaclTunerAgent.exe
  • C:\ProgramData\Netwrix Cloud Agent

Otherwise, significant delays and performance issues may occur while collecting data.

This happens because these executables access a large number of file server objects (files, folders), fetching audit data — and your antivirus may treat this as a suspicious behavior.

For some antiviruses (for example, Trend Micro) you may need to specify the folders to exclude, that is, C:\Windows\SysWOW64\NwxExeSvc\. Refer to your antivirus documentation for details.