Enable Secondary Logon Service

Step 1 – On the computer where Netwrix Cloud Agent resides, navigate to Start > Windows Administrative Tools (Windows Server 2016 and higher) or Administrative Tools (Windows 2012) > Services.

Step 2 – In the Services dialog, locate the Secondary Logon service.

Step 3 – Right-click the service and on the General tab make sure that Startup type for this service is other than Disabled. Startup type can be either Automatic or Manual.